FAQs
Find all the answers to your confusion
Q: How does FixHaven work?
Fixhaven connects you with trusted professionals for home services like plumbing, electrical work, and solar installations. Simply browse available providers, book a service, and pay securely through the app.
Q: Are the service providers vetted?
Yes! Every provider on Fixhaven undergoes a verification process to ensure they are experienced and reliable.
Q: How do I pay for a service?
You can pay securely through the app using a debit card or other supported payment methods. Payments are only released once the job is completed.
Q: What if I have an issue with a service?
Fixhaven offers dispute protection. If you're not satisfied with a service, you can report it through the app (under Helpdesk button found in your profile), and we will assist in resolving the issue.
Q: Can I chat with my service provider?
Yes! Our in-app chat allows secure communication without sharing personal contact details.
Q. Do you offer discounts?
Yes! Fixhaven offerers special discounts regularly found under coupons. See our social media pages for latest or book a service and view under coupons button.
Q. Is my personal information safe?
Absolutely. FixHaven uses advanced security measures to protect your data and transactions.
Q. Does Fixhaven cater to large companies?
Absolutely! Fixhaven offers Fixhaven Business, a specialized solution designed for large companies. We handle and coordinate multiple service requests, ensuring seamless facility management and maintenance. Reach out to us to learn more about our enterprise solutions.
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